Privacy Policy

1. Overview

This Privacy Policy explains how CHANG SHA YU HUA QU TUAN ZHI ER SHENG HUO YONG PIN GUAN (the “Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit, browse, or make a purchase from the website located at comevic.com (the “Site”).

The Company operates the brand Comevic through the Site. References on the Site to Comevic refer to the brand name under which products are marketed and sold. References to the “Company”, “we”, “us”, or “our” refer to CHANG SHA YU HUA QU TUAN ZHI ER SHENG HUO YONG PIN GUAN, the legal entity responsible for the Site and for processing customer personal information as described in this policy.

By accessing or using the Site, you agree to the practices described in this policy.

2. Controller Information

For the purposes of the GDPR/UK GDPR, CHANG SHA YU HUA QU TUAN ZHI ER SHENG HUO YONG PIN GUAN is the data controller responsible for the processing of your personal information described in this policy, unless stated otherwise.

3. Company Information

CHANG SHA YU HUA QU TUAN ZHI ER SHENG HUO YONG PIN GUAN is a limited liability company organized and existing under the laws of the State of Florida, United States, and operates the brand Comevic through the Site located at comevic.com.

4. Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device and usage, including your browser type, IP address, time zone, operating system, cookie identifiers, pages or products viewed, referral URLs, and how you interact with the Site. This is referred to as Device Information.

When you make a purchase or attempt to make a purchase, we collect personal details such as your name, billing address, shipping address, payment information (processed by our payment providers), email address, and phone number. This is referred to as Order Information.

When you contact us, submit forms, subscribe to marketing communications, or post reviews, we may collect information you provide, such as your name, email address, and the content of your message. This is referred to as Communication Information.

Device Information, Order Information, and Communication Information together are referred to as Personal Information.

5. How We Collect Information

  • Cookies and similar technologies that store small data files on your device.
  • Log files that record IP address, browser type, pages visited, and timestamps.
  • Pixels, tags, and beacons that help us understand site usage and performance.
  • Information you provide directly when placing an order, creating an account, contacting us, or subscribing.

6. How We Use Your Personal Information

We use Personal Information to operate our business and provide services to you, including:

  • Processing transactions and fulfilling orders.
  • Arranging shipping, handling returns, and providing customer support.
  • Communicating with you regarding orders, accounts, inquiries, and service updates.
  • Screening transactions for potential fraud, abuse, or security risks.
  • Improving and optimizing our Site, products, and services.
  • Sending marketing communications where permitted by law and based on your preferences or consent.

7. Sharing Your Information

We may share Personal Information with trusted third parties who help us operate our Site and provide services, such as payment processors, shipping carriers, analytics providers, email/marketing platforms, and hosting or security providers.

These providers are authorized to use Personal Information only as necessary to perform services on our behalf and are required to protect it. We may also disclose information if required by law, regulation, legal process, or governmental request.

8. International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your country of residence, including the United States. Where required by law, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or other recognized transfer mechanisms.

9. Cookies and Tracking Technologies

Cookies and similar technologies help us remember your preferences, analyze traffic, and understand how visitors use our Site. Depending on your location, certain cookies (such as analytics or marketing cookies) may be set only with your consent where required by law.

You can control cookies through your browser settings. Disabling cookies may affect certain Site features. Where a cookie consent tool is available on our Site, you may use it to manage your preferences at any time.

10. Marketing Communications

If you choose to receive marketing communications from us, you may opt out at any time by clicking the unsubscribe link included in our emails or by contacting us at info@comevic.com.

Opting out of marketing messages will not affect transactional or service-related communications, such as order confirmations, shipping updates, or account notices.

11. Your Rights (EU/UK GDPR)

If you are located in the EEA, Switzerland, or the United Kingdom, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Request restriction of processing in certain circumstances.
  • Object to processing based on legitimate interests or direct marketing.
  • Request data portability where applicable.
  • Withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with your local data protection authority. To exercise your rights, please contact us using the details below.

12. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes described in this policy, including providing services, maintaining records, resolving disputes, and enforcing agreements, unless a longer retention period is required or permitted by law.

This website is a self-hosted store built on WordPress and powered by WooCommerce. Information collected through the Site is stored on servers managed by us or service providers operating on our behalf. Where legally required (for example, for tax, accounting, or compliance purposes), we may retain certain information for longer periods.

13. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe that a child has provided personal information to us, please contact us at info@comevic.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and will take effect upon posting.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Company: CHANG SHA YU HUA QU TUAN ZHI ER SHENG HUO YONG PIN GUAN
Email: info@comevic.com
Phone: +86 18150166760
Address: No. 59-7, Shiyanhu, Jinping Community, Tiaoma Town, Yuhua District, Changsha City - E100126